Common Questions From Our Patients

And the answers.

That means we’re in this together: cultivators, vendors, caregivers, quality assurance labs—and you. Together we strive to provide a superior product and unmatched service.
If you want to see and order from our entire product line, you’ll have to become a member. This allows you to be part of the collective, so that we can provide you with the highest quality products and service.
Your service consultant will ask you about your medicating habits: do you smoke, ingest or prefer topicals? We’ll walk you through our menu of products and suggest which option might be most effective to treat your condition.
Once your order is placed, your service consultant will give you an estimated time of arrival, and the order will be filled and sent out on a route. When your Alpha courier receives the route, he’ll plug in your address for delivery and call you with a status update.

When he arrives at your destination, he’ll knock on the door—unless an alternative method was requested. The courier will verify your recommendation and identification, check to make sure your order is correct, and answer any questions. You may tip the courier if you wish.

It takes about an hour to process your membership if you apply during business hours, and may take longer if you apply after business hours. Our staff will work to process your application as soon as possible at the start of the next business day.
Relax. The Alpha courier will deliver your order right to your residence. If you need to get a medical recommendation from a doctor, we recommend these easy online options: or
No, it’s absolutely free to become a member—and be sure to ask about our 1st time patient deals!
We can call or text you to come out to meet us. We understand and respect your need for discretion.
Simply call one of our service consultants. They will ask you about your condition and make a recommendation.
We recommend Centric Wellness with Dr. Rabe. If you are unable to travel, we recommend these easy online options: or
Recommendations are usually valid for one calendar year.
Yes. Alpha Medic offers discounts for veterans, teachers, students, patients with physical challenges or chronic illness, law enforcement professionals, and firefighters.
We provide medication that can provide relief for pain, cancer, HIV, nausea, glaucoma, sleep apnea, eating disorders, menstrual discomfort, asthma, multiple sclerosis, seizures, Crohn’s disease, and more. Read more here.

Do you have other questions?

Call us direct and a service consultant we get them answered.

SD: 619-306-3721 | IE: 951-662-0031